Whenever a password-protected drive is connected to a computer that does not have the WD Security software installed, it’s possible to use the WD Drive Unlock utility to unlock the drive there.

Unlocking the drive without the WD Security software If there are more than one supported drive connected to the computer, select the one that you want to unlock to display the Unlock Drive dialog The user reconnect the drive if it is the only supported drive.The computer restarts or or exits the sleep mode.WD Security software displays the Unlock Drive screen when: Unlocking the drive with the WD Security software Depending on its configuration, the computer exits the sleep mode.The drive was disconnected and reconnected.Note: The best practice is to copy all data from encrypted flash drive to some other location before you are ready to view all your recovered files.Īfter you received recovered data you will have to type the password to unlock the drive when: Insert USB drive to computer (Windows only).Important note: Windows users please make sure you run unlocking software in “Administrator mode” > Right click – Run as administratorĪfter you received recovered data you will have to type the password to unlock the USB thumb drive:

At times we receive a call from a customer having issues opening password protected hosts so please continue reading. Data Analyzers host drives have build-in encryption software making them extremely easy to use. However by default all host drives will be password protected.

Usually for local pickups or when customer requested our engineers will leave your host without any protection. In case when we provide the drive will be encrypted with a password to ensure the privacy of your data. It this article we are showing how to unlock or remove password altogether from a host drive. Data Analyzers places password on every host drive leaving our lab (unless specified otherwise). Data storage device, a drive ( hard drive or NAND flash based one) by default can be accessed by any computer it is plugged into, so if a external hard drive or USB flash stores important data it should be encrypted and password protected.

Password protected harddrive